New Member Guide

    How to Start

    Welcome to Arsenal Health. Set up the apps you'll use to get in the door, book classes, track your progress, and see your health records. Each one takes just a few minutes.

    Brivo Mobile Key: Your Phone Is Your Gym Key

    The Brivo Mobile Key app lets you unlock the gym door with your phone. Setup takes about 2 minutes.

    1. 1

      Find your invite email

      After you sign up, you'll get an email from Arsenal Health titled "Your Brivo Mobile Key is ready!" Open it on your phone. Don't see it? Check your spam or promotions folder.

      Phone notification from Arsenal Health that says "Your Brivo Mobile Key is ready!"
    2. 2

      Download the app

      Search "Brivo Mobile Key" in the App Store (iPhone) or Google Play (Android) and install it. It's free, and the email has download buttons too.

      The Brivo Mobile Key app listing in the app store
    3. 3

      Tap "Add Key to Account"

      Back in the email, tap the Add Key to Account button. The app opens and adds your gym key for you.

      The Brivo invite email with App Store and Google Play buttons and an Add Key to Account button
    4. 4

      Unlock the door

      At the entrance, open the app and make sure Bluetooth is on. Tap "Tap to unlock nearest door." Wait for the click, then pull the door open.

      The Brivo app screen with a large "Tap to unlock nearest door" button

    Good to Know

    • Use the same email you gave us when you signed up.
    • Keep Bluetooth and location on. Tap + under Favorites to save the door.
    • Your key is for you only - please don't let others in.
    • Got a new phone? Ask us to resend your invite.

    SweatPals: Book Your Classes

    Use the SweatPals app to check in, see the week's workouts, and save your spot in class.

    1. 1

      Download the SweatPals app.

      The SweatPals app home screen showing nearby events
    2. 2

      Open the Communities tab and search for "Arsenal Health."

      SweatPals search results for Arsenal Health, including the Arvada and DTC communities
    3. 3

      Follow your Arsenal Health location: Arvada or DTC.

      The Arsenal Health DTC community page in SweatPals with its list of classes
    4. 4

      To check in for a class, tap the class.

      A WOD class page in SweatPals showing the date, address, and a Book Class button
    5. 5

      Tap the "More" tab to see the workouts planned for the week.

      The weekly workout plan shown on a SweatPals class page
    6. 6

      Tap "Book Class" to save your spot.

    7. 7

      Continue to checkout.

      The SweatPals ticket screen showing one free General Admission spot and a Checkout button
    8. 8

      Tap "Continue and Pay" to confirm your spot. Your total should show $0.

      The SweatPals checkout screen with the membership discount and a $0 total

    InBody: Track Your Progress

    The InBody app keeps your body scan results in one place, so you can see how you're changing over time.

    1. 1

      Go to the App Store and download "InBody."

      The InBody app page in the App Store
    2. 2

      Create your account.

      The InBody app welcome screen with login and registration options
    3. 3

      Track all of your progress in the app.

    Patient Portal: Your Records and Messages

    Your patient portal is where you see your documents, labs, and bills, and send secure messages to our team. It runs on Cerbo, our patient records system.

    1. 1

      After our staff create your account in Cerbo, you'll get a welcome email.

      The Arsenal Health patient portal welcome email
    2. 2

      In the email, click the blue link that says "clicking here" to set your username and password.

      The welcome email sentence with the blue "clicking here" link
    3. 3

      The link opens a page where you choose your username and password.

      The patient portal page for picking a new username and password
    4. 4

      After you save them, you'll see the login screen. Log in to your patient portal.

      The patient portal confirmation page with a Log In Here button
    5. 5

      You now have access to your documents, labs, billing, and secure messages.

      The patient portal home page with links to messages, appointments, billing, and labs
    6. 6

      Fill out your consent forms and waivers before your first appointment.

      The patient portal Forms and Questionnaires page with consent forms and a facility waiver
    Open the patient portal (opens in new tab)

    Need Help Getting Set Up?

    Stop by the front desk - we'll get you set up. You can also reach us here: